Refund policy
At LIBRIVIKA, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more and reach out today with any questions.
REFUNDS
You may cancel your order within 2 hours for a full refund to the original form of payment. Otherwise, a store credit will be issued. Card refunds may take up to 10 business days for your bank to complete. Processing times can vary between banks. Please speak to your bank for more information as we are unable to amend this. If more than 15 business days have passed since we’ve approved your return, please contact us at contact@librivika.com. All sale items are final.
RETURNS
At this time we do not accept returns. All sales are final. If you have any issues regarding your order please email contact@librivika.com as soon as possible.
You can always contact us with any return question at contact@librivika.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.